Protection

Protecting your money

Peltours Groups, a division of Travelink Group Ltd, holds an Air Travel Organiser’s Licence (ATOL) granted by the Civil Aviation Authority in the UK. Our ATOL number is 1886. The authority checks our finances on a regular basis and requires us to arrange a financial bond which protects the money paid to us for air holidays.

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: http://www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/

We are a members of ABTA(60919 / V7117 ) which means you have the benefit of ABTA’s assistance and Code of Conduct. All the packages and flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available. ABTA also checks members finances quarterly, requires bonding and enforces a strict code of conduct.

https://abta.com/go-travel/before-you-travel/travel-tips/financial-protection-4

We are also licensed by the International Air Transport Association (IATA) for the sale of scheduled airline tickets.

This is your reassurance and proof of our professionalism. For further information refer to the “links” page and click on the relevant organisation.